Effective Date: December 1, 2020
This Online Privacy Statement (“Privacy Statement”) applies to this website or mobile application and the websites or mobile applications of Transamerica Corporation, and any of its U.S. subsidiaries and affiliates (collectively “Transamerica,” “we”, “us” or “our”) that link to this Privacy Statement (each a Site and collectively, the Sites). We value your trust in us, especially when you share your personal information with us. We understand that the privacy and security of that personal information is important to you (collectively we call this information “data”). This Privacy Statement describes how Sites may collect, use and share your data.
The Sites are intended for a U.S. audience, and is only subject to U.S. laws and regulations. If you access one of our Sites from outside the United States, your data may be transferred or processed in the United States. You may have additional rights under certain privacy laws that allow you to make requests of us (a “Consumer Request”); for more information, see the Consumer Requests section below.
Depending on how you interact with us, and which of our entities provide the products and services you chose (collectively “Product(s)”), your Product documentation and additional Transamerica and Transamerica entity privacy practices and disclosures may also be applicable.
For Products pursuant to which Transamerica administers health-related, benefit or other financial accounts, such as health savings accounts (HSAs), flexible spending accounts (FSAs), or health reimbursement arrangements (HRAs), on behalf of your employer, your employer’s or bank’s privacy notices may also apply.
Please note that Products offered by certain Transamerica entities may be subject to additional privacy notices of Transamerica or others (such as your employer or plan sponsor). If you have a unique privacy notice for your Product, and would like a copy of the applicable privacy notice, please contact us at the number listed on your Product statement or if you are interested in getting a copy of your specific employer or plan-related privacy notice, please contact your Transamerica client executive. We will limit sharing of your data to the extent required and in accordance with these additional notices. For your convenience, links to some common additional Transamerica Privacy Notices/Disclosures are provided below.
|What Data We Collect About You and How||Children's Privacy Rights|
|How We May Use the Data We Collect||Accessing Your Data|
|Social Media||Protecting Your Data|
|Data We Share||Updates to this Privacy Statement|
|How to Contact Us|
|Linking to Third-Party Websites||Consumer Requests|
|Additional Privacy Notices/Disclosures|
What Data We Collect About You and How
Data We Collect Online
Data You Provide. We collect data that you provide to us at the Sites, through applications, online forms and calculators, surveys and other communications, including from entities you have requested or authorized to provide data to us in connection with a Product (such as your employer or plan sponsor). For example, we collect your data at the Sites when you:
This data may include, but is not limited to: name, address, telephone number, email address, date of birth, Product numbers, your profession, employment information, your IP address activity tracking from assistive technologies, geolocation data (to the extent provided by you or your device), data and/or information from mobile or wearable devices, or other similar technologies, and, where reasonably required to complete the request or transaction: health information, banking information, credit card number, Social Security number, driver’s license numbers and other data.
Usage Metrics. Data regarding your use of this Site may be collected and/or aggregated through the use of automated means and Data Technologies as defined below. This data may include:
Data Technologies. Various technologies may be used to automatically collect information on the Site, such as cookies, web beacons and local shared objects. “Cookies” are small identifiers sent from a web server that are stored on your device for the purpose of identifying your browser or storing information or settings in your browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, connects web pages to web servers and their cookies. “Local shared objects,” sometimes known as Flash cookies, may be used to personalize your visit by storing your preferences or displaying content based upon what you have viewed on various websites. Anonymous advertising identifiers may be used on mobile devices and otherwise in a manner similar to cookies. We refer to these types of technologies generally as “Data Technologies,” which include today’s technologies and similar types of technologies as they evolve over time.
One or more Data Technologies may be used by us on this Site and other websites and mobile applications (including websites not operated by us). Third parties, who may have their own privacy policies, may also use Data Technologies to collect information on this or other websites.
When you download or use apps or mobile-optimized websites to access our Site or online services, we may receive information about your location and your mobile device, including a unique identifier for your device, device settings, analytical information about how you use your mobile device, and other information that may be stored on or accessed through your mobile device, including from apps not operated by us or from other devices connected to your mobile device. This information helps us provide you with location-based services, advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services by accessing the device’s settings menu.
Publicly Posted Data. Data that you make available to us and others via social media networks, forums, blogs, listserves, chat rooms or similar functionality is data that we or others may share or use in accordance with the law.
Data from Other Sources. We may also collect data about you from third-party sources, including from commercially available sources, such as credit reporting agencies, data brokers or other companies that collect or analyze information about consumers or users. Examples of data we receive from third-party sources include, but are not limited to: (1) credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers; (2) demographic data from data brokers and other sources to help anticipate consumer trends and needs; (3) data provided from sources that you have authorized to share such data with us, either on our Site or via the third-party applications, devices, websites, or other digital interfaces; and/or (4) other similar types of data.
Combined Data. We may combine the data we collect from you and information from other sources (collectively “Combined Data”).
How Long Do We Retain Your Data? We will retain Combined Data so long as: (i) we are required to by law, or (ii) there is a business need to use the data. You may request that we delete data you have provided to us by submitting a Consumer Request (if you have the right to do so) as described in our California Consumer Privacy Act Consumer Disclosure (“CA Disclosure”) for California Residents. In the event you have the right to submit a Consumer Request for deletion, we will delete all data subject to the request, except that data which we have a legal right or obligation to retain.
What Rights Do I Have Regarding the Combined Data? Whether you are a customer of ours or not, with regard to the data about you we’ve collected, in addition to the disclosure provided by this Privacy Statement, you may have the right to submit a Consumer Request as described below.
How We May Use the Data We Collect
We may use data we collect for a variety of purposes, including, but not limited to, the following:
We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any specific individual) for various business purposes, where permissible under applicable laws and regulations.